Returns & Exchanges
At FINE & WILD, we take pride in the exceptional quality of our gourmet products, but if you are not entirely satisfied with your purchase, we are here to help. Due to the perishable nature of our fine foods, please notify us within 24 hours of delivery regarding any issues.
Contact Support
Email our concierge team within 24 hours of receipt with your order number and a brief explanation of the issue.
Provide Documentation
For quality concerns or transit damage, please include clear photographs of the product and the original packaging.
Verification Review
Our quality control team will review your claim immediately to determine if a replacement or full refund is appropriate.
Resolution
Once approved, we will either dispatch a fresh replacement via express courier or issue a refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing